Privacy Policy

Last updated: June 5, 2026

1. Information We Collect

When you use Central Hub, we collect the following information:

• Account information: Name, email address, and password (encrypted).
• Business data: Information you enter into the Platform (customers, inventory, orders, etc.).
• Usage data: Pages visited, features used, and session duration for improving the Platform.
• Device information: Browser type, operating system, and IP address for security purposes.

2. How We Use Your Information

• To provide and maintain the Platform services.
• To authenticate your identity and secure your account.
• To send transactional emails (OTPs, password resets, billing notifications).
• To improve the Platform based on usage patterns.
• To respond to support requests.

3. Data Storage & Security

• All data is stored on secure servers with encryption at rest and in transit.
• Passwords are hashed using industry-standard algorithms (bcrypt).
• We implement role-based access controls internally to limit data exposure.
• Regular backups are performed to prevent data loss.

4. Data Sharing

We do not sell, rent, or trade your personal information or business data to third parties. We may share data only when:

• Required by law or legal process.
• Necessary to protect our rights or prevent fraud.
• You explicitly consent to sharing (e.g., integrations you enable).

5. Your Rights

You have the right to:

• Access: Request a copy of all data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request permanent deletion of your account and data.
• Export: Download your data in standard formats.
• Restriction: Limit how we process your data.

6. Cookies

We use essential cookies for session management and authentication. We do not use third-party advertising or tracking cookies.

7. Data Retention

Your data is retained for as long as your account is active. Upon account deletion, all personal and business data is permanently removed within 30 days.

8. Children's Privacy

The Platform is not intended for users under 18 years of age. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or an in-app notification.

10. Contact

For privacy-related questions or data requests, contact us at privacy@centralhub.in.